Terms of Use

Last updated: June 2025

Welcome to arnoviresortguide.com (the "Website"), the official online presence of Arnoviresortguide, a hotel-casino located in Auckland, New Zealand. This Website is owned and operated by , a company registered in New Zealand, with its registered office at .

Please read these Terms of Use ("Terms") carefully before accessing or using this Website. By accessing, browsing, or otherwise using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using this Website.

1. Acceptance of Terms

By using this Website, you enter into a legally binding agreement with . These Terms govern your access to and use of all content, features, services, and information available on arnoviresortguide.com, including but not limited to hotel reservations, casino information, promotions, dining and entertainment details, and any other services offered through the Website.

reserves the right to amend, update, or replace these Terms at any time and at its sole discretion. Any changes will become effective immediately upon being published on the Website. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates.

These Terms apply to all visitors, registered users, and any other persons who access or use the Website, regardless of the purpose of their visit.

2. User Obligations

By using this Website, you agree to comply with all applicable laws and regulations of New Zealand, including but not limited to the Contract and Commercial Law Act 2017, the Fair Trading Act 1986, and the Privacy Act 2020. You also agree to abide by the following obligations:

You will use the Website only for lawful purposes and in a manner that does not infringe the rights of others.
You will not use the Website to engage in any fraudulent, misleading, or deceptive conduct.
You will not attempt to gain unauthorised access to any part of the Website, its servers, or any related systems or networks.
You will not upload, transmit, or distribute any content that is unlawful, harmful, offensive, defamatory, obscene, or otherwise objectionable.
You will not use any automated tools, bots, scrapers, or other means to access or extract data from the Website without the prior written consent of .
You will not impersonate any person or entity, or falsely represent your affiliation with any person or entity.
You will not interfere with or disrupt the integrity, performance, or security of the Website or the networks connected to it.
You will provide accurate, current, and complete information when making reservations or submitting any forms on the Website.
You will keep any account credentials confidential and notify immediately of any unauthorised use of your account.

reserves the right to terminate or restrict your access to the Website at any time, without notice, if it reasonably believes that you have violated these Terms or any applicable law.

3. Age Restriction

Access to and use of this Website, particularly in connection with casino-related services, gambling activities, and the consumption of alcohol, is strictly restricted to individuals who are 18 years of age or older.

In accordance with New Zealand law, including the Gambling Act 2003 and the Sale and Supply of Alcohol Act 2012, you must be at least 18 years of age to participate in gambling activities or to consume alcohol on the premises of Arnoviresortguide.

By using this Website, you confirm and warrant that you are at least 18 years of age. Arnoviresortguide Limited reserves the right to verify your age and to refuse access to any person who cannot provide satisfactory proof of age. If you are under the age of 18, you must not use this Website or attempt to access any casino-related content or services offered herein.

takes its responsible gambling obligations seriously. If you or someone you know has concerns about gambling behaviour, we encourage you to seek assistance from the New Zealand Problem Gambling Foundation or contact the Problem Gambling Helpline at 0800 654 655.

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, photographs, audio and video clips, digital downloads, data compilations, and software, is the property of or its content suppliers and is protected by New Zealand and international intellectual property laws, including the Copyright Act 1994 and the Trade Marks Act 2002.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on this Website without the prior written consent of .

5. Privacy and Data Protection

is committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand). The collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into and forms part of these Terms. By using this Website, you consent to the collection and use of your personal information as described in the Privacy Policy.

We may collect personal information when you make a reservation, register for an account, subscribe to a newsletter, enter a promotion, or otherwise interact with our Website. This information will only be used for the purposes for which it was collected and will not be sold to third parties without your consent, except as required by law.

6. Disclaimers and Accuracy of Information

While endeavours to ensure that the information on this Website is accurate and up to date, it makes no warranties or representations, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website for any purpose.

Prices, availability, promotions, and other details displayed on this Website are subject to change without notice. reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

The Website may contain links to third-party websites. These links are provided for your convenience only. has no control over the content of those sites and accepts no responsibility for the information, products, or services offered by third parties.

7. Limitation of Liability

To the fullest extent permitted by applicable law, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, , its directors, officers, employees, agents, contractors, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or in connection with:

Your access to or use of, or inability to access or use, the Website or any content thereon;
Any unauthorised access to or alteration of your transmissions or data;
Any errors, inaccuracies, or omissions in the content of the Website;
Any loss or damage resulting from your reliance on information obtained through the Website;
Any interruption, suspension, or termination of the Website or any services offered through it;
Any viruses, malware, or other harmful code that may infect your computer equipment or other property as a result of your use of the Website;
Any third-party content, goods, or services accessed through links on the Website.

Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable New Zealand law, including any liability for death or personal injury caused by negligence, or for fraudulent misrepresentation.

Where is providing services in trade to consumers within the meaning of the Consumer Guarantees Act 1993, consumers may have rights and guarantees that cannot be excluded. In such cases, the liability of shall be limited, to the extent permitted by law, to the re-supply of the relevant services or the payment of the cost of having those services re-supplied.

8. Indemnification

You agree to indemnify, defend, and hold harmless and its directors, officers, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

Your use of or access to the Website;
Your breach of these Terms;
Your violation of any applicable law or regulation;
Your infringement of any third-party rights, including intellectual property rights or privacy rights.

9. Dispute Resolution

9.1 Informal Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website, you are encouraged to contact in the first instance to seek an informal resolution. Please direct your enquiry in writing to:

Website: arnoviresortguide.com

will endeavour to respond to your enquiry within a reasonable timeframe and to resolve the matter amicably.

9.2 Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of New Zealand.

You and irrevocably submit to the exclusive jurisdiction of the courts of New Zealand, including the District Court of New Zealand and the High Court of New Zealand, as appropriate, to settle any dispute or claim arising out of or in connection with these Terms.

9.3 Consumer Rights

Nothing in this clause shall limit any rights you may have under New Zealand consumer protection legislation, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. If you are a consumer, you may also be entitled to refer a dispute to the Disputes Tribunal of New Zealand in accordance with the Disputes Tribunal Act 1988.

10. Termination

reserves the right, at its sole discretion, to suspend or terminate your access to all or any part of the Website at any time, with or without notice, for any reason, including if believes that you have violated or acted inconsistently with these Terms or any applicable law. Upon termination, your right to use the Website will immediately cease.

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitation of liability provisions.

11. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable under applicable New Zealand law, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

12. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by on the Website, constitute the entire agreement between you and with respect to your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter.

13. Contact Information

If you have any questions, concerns, or enquiries regarding these Terms of Use, please contact us at: